Terms and Conditions
Welcome to Kiddie Mama. By using our website (https://test.kiddiemama.co.in), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
Kiddie Mama is an e-commerce platform based in India that sells a wide variety of kids' products including water bottles, lunch boxes, toys, tumblers, hair accessories, and more. We operate solely within India.
2. User Account
- You must register and create an account to place orders.
- You are responsible for keeping your login credentials secure.
- Any activity under your account is your responsibility.
3. Product Accuracy
We strive to provide accurate product descriptions, images, and prices. However, Kiddie Mama reserves the right to update or change product details without prior notice.
4. Orders and Payments
- Orders are confirmed only after successful payment.
- We accept online payments and Cash on Delivery (COD).
- Prices are inclusive of applicable taxes unless mentioned otherwise.
5. Shipping Policy
- We deliver across India with standard delivery times of 3 to 7 business days.
- Delivery timelines may vary based on location and availability.
6. Returns and Refunds
- Products can be returned within 7 days of delivery.
- Refunds are processed via the original payment method or wallet, as preferred by the customer.
- Please refer to our separate Return & Refund Policy for complete details.
7. Cancellations
- Orders can be cancelled before shipment.
- Once dispatched, orders cannot be cancelled.
8. Intellectual Property
All content on our website including logos, images, and text is the property of Kiddie Mama. Unauthorized use of any content is strictly prohibited.
9. Limitation of Liability
Kiddie Mama is not liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
10. Governing Law
These terms shall be governed by and interpreted in accordance with Indian law. Any disputes shall be subject to the jurisdiction of courts in Lucknow, Uttar Pradesh.